Scaladi

Your partner for real estate in Sofia. We offer professional services for buying, selling, and renting properties.

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  • Sofia, 60 Vitosha bul.
  • 0888 199 997
  • office@scaladi.com

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Privacy Policy

We provide you with information on the transparency of the personal data we process, in fulfilment of Article 13 of Regulation (EU) 2016/679 (General Data Protection Regulation). Please read its content carefully. For your convenience the information is structured in sections, in case you wish to consult a specific part immediately.

1. Controller details and contact information

The controller of personal data is "SCALADI REAL ESTATE" Ltd.

  • Contact address: Sofia, 60 Vitosha Blvd, Office 2
  • Email: gdpr@scaladi.com
  • Phone: +359 887 378 200

2. Purposes of processing, legal bases, registers, categories of data, recipients and retention periods

Information that may contain your personal data is processed for one or more of the following purposes: Conclusion and performance of contracts in the scope of our business; Operation of our website; Direct marketing; Advertising; Human resources. The collected and processed personal data are structured in two registers: the Personnel Register and the Clients Register.

2.1. Conclusion and performance of contracts

The personal data processed for the conclusion and performance of contracts to which the company is a party relate to the natural persons with whom we conclude them, or to the representatives of legal entities or contact persons with whom we are in contractual relations. The legal basis for processing personal data is Article 6(1)(b) of Regulation (EU) 2016/679 – the performance of a contract or pre-contractual measures taken at the request of the data subject.

The personal data processed include identification data of the parties to the contract, bank account details where a payment is made, and other data depending on the subject of the specific contract, strictly necessary for its performance.

Personal data may be disclosed to data subjects, other authorities or persons only in cases established by law (for example: Notaries, Lawyers, Credit institutions, Banks, the National Revenue Agency, law enforcement authorities, DANS).

2.2. Operation of our website

Natural persons may also be identified by online identifiers such as Internet Protocol addresses (IP addresses) and cookies. For the purpose of operating our website we use cookies, about which we have provided the necessary information on our website.

The nature of the data collected via cookies includes IP address, location, page viewed, and type of device. The legal basis for their processing is your consent – Article 6(1)(a) of Regulation (EU) 2016/679.

2.3. Direct marketing

With your consent, we use your personal data to present, directly or indirectly, the services, reputation and initiatives of our company, as well as to research customer satisfaction with the services used. The legal basis for processing is the consent of the data subject – Article 6(1)(a) of Regulation (EU) 2016/679.

You have the right to withdraw your consent to the processing of your personal data for this purpose at any time.

2.4. Human resources

For the purposes of human resources management, we process personal data of job applicants, current and former employees of the controller. Depending on the nature of the personal data, the legal bases on which they are processed are: Article 6(1)(c) and Article 9(2)(b) of Regulation (EU) 2016/679 – compliance with a legal obligation of the controller.

3. Transfer of personal data to third countries

We do NOT transfer personal data to third countries. Please note that the Member States of the European Union, the European Economic Area (Iceland, Liechtenstein and Norway) and the Swiss Confederation are NOT third countries. Third countries are all other states outside this group.

4. Your rights under Regulation (EU) 2016/679

The General Data Protection Regulation provides for the following rights of natural persons in connection with the processing of their personal data:

  • right of access to your personal data processed by the controller;
  • right to rectification of inaccurate or incomplete personal data;
  • right to erasure ('right to be forgotten') of personal data that are processed unlawfully or whose legal basis has ceased to exist;
  • right to restriction of processing where there is a dispute between the controller and the natural person regarding the lawfulness or accuracy of the personal data processed;
  • right to data portability where your personal data are processed by automated means on the basis of consent or a contract;
  • right to object to the processing of your personal data at any time on grounds relating to your particular situation;
  • right to object to the processing of personal data for the purposes of direct marketing;
  • right of the data subject not to be subject to a decision based solely on automated processing, including profiling.

The rights arising from Regulation (EU) 2016/679 may be exercised by submitting a written or electronic request to the personal data controller.

5. Right to lodge a complaint with the Commission for Personal Data Protection

If you consider that your rights under Regulation (EU) 2016/679 have been violated, you have the right to lodge a complaint with the Commission for Personal Data Protection:

  • Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd
  • Fax: 02 915 3525
  • Email: kzld@cpdp.bg

6. Significance and purpose of providing your personal data

When we process your personal data for the purposes of concluding and performing contracts with you, the provision of personal data is a prerequisite for entering into a contract. Failure to provide them prevents the possibility of taking steps on requests that are anonymous.

With your consent, we process personal data when you voluntarily choose to subscribe to our offers, promotions, current news, and market research.

7. How we process your personal data

Personal data are processed both by automated means and manually, and are protected by appropriate security measures, taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of processing.

The company implements appropriate administrative, technical, personnel and physical measures to protect the personal data in its possession from loss, theft and unauthorised use, disclosure or alteration.

8. Sources from which we obtain your personal data

We obtain the personal data processed from you, as data subjects. Where necessary, we may additionally have access to publicly available registers such as the property register or the commercial register.

9. Links to other websites

This privacy policy does not cover any references on our website to other websites. We recommend that you read the privacy policies/transparency declarations of the other websites you visit.

10. Updates to this policy

The company reserves the right to amend or update this Privacy Policy. Any changes to this Privacy Policy will be announced promptly by publication on the company's website.