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I put my plot near Dolna Banya through the online valuation, more out of curiosity than anything. An agent rang me the next day. The deal dragged on for nearly five months over paperwork from the municipality — not their fault, but it was wearing and I lost patience at points. It sold in the end, and at a good price.

A three-room flat in Lyulin 8, inherited, with two owners on the deed — so not the simplest case. It sold in six weeks, at a price I honestly didn't believe we'd reach. I'll also say the agent picked up the phone on Saturdays.

We were looking for a house around Pancharevo. What stuck with me is that they talked us out of a property we'd fallen for — they sat us down and explained the access problem it had. I was annoyed at the time; later I understood they were right. We bought a different house three months on and I don't regret it.

I've lived in Sofia since 2019. I bought a flat in Iztok that I wanted to let out, but my Bulgarian doesn't stretch to contracts and tax filings. Scala Di found tenants in ten days and since then I've had essentially nothing to do with it. They correspond with me in English — that was the deciding factor for me.

We'd been looking on our own since the autumn. We must have gone through twenty listings around Yuzhen Park and something was always off — either the photos were five years old, or the flat turned out to be sold already. With them we saw four properties in two weeks and the second one was ours. My only gripe is that the viewings were always during working hours, though I suspect that's the same everywhere.