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Home insurance in Bulgaria: what happens to the policy when a property is sold, what the bank can require, and when a payout falls short of the loss
7 October 2026

Home insurance in Bulgaria: what happens to the policy when a property is sold, what the bank can require, and when a payout falls short of the loss

Only about 10% of homes in Bulgaria are insured — an estimate the Association of Bulgarian Insurers (ABZ) was still repeating in 2025. Most owners think about a policy only when the bank asks for one with the mortgage, or when the neighbour upstairs has already flooded their ceiling.

Autumn is a good moment to check: the heating season, the storms and the first frosts are all on their way. But insurance also matters at a less discussed moment — when a property changes hands. Here is what Bulgaria's Insurance Code and the Consumer Mortgage Credit Act (ZKNIP) say, and what to look for in your own policy. The provisions were checked as at October 2026.

What you are actually insuring

A home policy usually has two parts with separate limits:

  • the property itself — walls, floors, installations, windows and doors;
  • contents — furniture, appliances, personal belongings.

The risks covered are listed expressly in the policy. Fire, natural disasters and failures of the water and electrical installations are usually included. Earthquake, theft and third-party liability (for example, when you flood the flat below) are often add-ons. The rule is simple: a risk that is not written into the policy is not covered.

The sum insured: actual value or reinstatement value

This is the most important number in the contract, and it is often filled in hastily. The Code distinguishes two values (Art. 400 of the Insurance Code):

  • actual value — the amount for which another item of the same kind and quality could be bought;
  • reinstatement value — the cost of replacing it with new of the same kind and quality, including delivery, construction and installation, with no deduction for depreciation.

Unless the contract says otherwise, the sum insured is taken to be based on actual value (Art. 400(3)). For an older home the difference can be significant: after a loss, new materials and labour cost what they cost, regardless of the building's age.

Bear in mind, too, that an apartment's market price includes its location and its share of the land — things that cannot burn or flood. So the sum insured need not equal the price in the title deed; it should reflect the value of what can actually be damaged.

Underinsurance: when you receive only part of the payout

If the sum insured is lower than the actual (or reinstatement) value, the law in principle protects the owner: the insurer pays the full amount of the loss, up to the sum insured (Art. 389(1)).

The exception is in paragraph 2: if the contract includes a proportional-settlement clause, the payout is reduced in the ratio between the sum insured and the value of the property.

A hypothetical example: a home worth €120,000, insured for €60,000, with €12,000 of water damage.

  • without a proportional clause — €12,000 is paid;
  • with a proportional clause — €6,000 is paid (60,000 / 120,000 = 50%).

So when you sign, look for the word "proportional" in the general terms. If the clause is there, the sum insured has to be realistic.

Mortgages: what the bank can require

With a housing loan the bank almost always requires the mortgaged property to be insured, usually naming the bank as beneficiary. The Mortgage Credit Act sets two important limits:

  • any obligation to take out insurance must be stated expressly in the loan agreement;
  • where insurance is a condition of the loan, the lender must accept a policy from an insurer other than its preferred one, provided it offers an equivalent level of cover (Art. 12(3) ZKNIP).

In other words, you can compare quotes and choose for yourself, as long as the cover meets the bank's requirements. The steps of the loan process are in our guide to mortgage loans in Bulgaria, and switching banks is covered in our refinancing guide.

On a sale, the policy passes to the buyer

Few people know that insurance does not simply lapse when a home is sold. If the insured property is transferred while the contract is in force, the buyer steps into the rights and obligations of the insured (Art. 413(1)). Seller and buyer are jointly liable for any unpaid premium up to that point.

The deadlines to know:

  • 7 days from the transfer — the seller or the buyer must notify the insurer in writing (Art. 415(1)). Without notice, for a loss occurring more than a month after the sale the insurer may refuse to pay — but only if it would not have insured the new owner because the risk has increased significantly;
  • 1 month — the buyer may terminate the policy immediately by written notice (Art. 414(2)); the insurer may terminate it on one month's notice (Art. 414(1)). On termination, the insurer refunds the seller the premium for the unused period.

The insurer cannot rely on terms that depart from these rules to the buyer's detriment (Art. 416).

In practice, the seller should hand over the policy along with the other property documents, and the buyer should decide within the first few weeks whether to keep it. If the purchase is financed, the bank will in any case want a policy that meets its own requirements — sometimes it is simpler to take out a new one.

After a loss: your deadlines and the insurer's

  • Notify the insurer within 7 working days of finding out, unless the contract sets a different period — which cannot be shorter than 3 working days, or 24 hours for theft (Art. 403).
  • Photograph the damage before you clean up or repair, and keep damaged items until the assessor has seen them.
  • For home property policies the insurer must decide within 15 working days of receiving all the evidence — either pay or give a reasoned refusal (Art. 108(1)). Where not all evidence has been provided, the limit is 6 months from the claim (Art. 108(2)).
  • If you dispute the amount and file a complaint, the insurer must give you a written factual and legal justification within 7 days (Art. 108(6)).
  • A refusal is possible only on the grounds in Art. 408 — for example, an intentionally caused event, or a significant breach of a contractual obligation that led to the event. Late payment carries statutory interest (Art. 409). Complaints can also be filed with the Financial Supervision Commission.

What it costs

According to the ABZ in July 2025, a typical home policy costs around BGN 100 (≈ €51) a year. The figure is indicative — it depends on size, location, the risks chosen and the sum insured. The cheapest policy often covers little, so compare the cover, not just the price.

Quick checklist

  • Are both the home and its contents insured — with separate, realistic sums?
  • Is the cover on actual value or reinstatement value?
  • Is there a proportional-settlement clause?
  • Are earthquake and liability towards neighbours included?
  • On a purchase — has the insurer been notified within 7 days, and have you decided within a month whether to keep the policy?
  • With a mortgage — if the policy is from another insurer, does the cover meet the bank's requirements?

Buying, selling or refinancing? Call us or come by the office — we will go through the transaction documents together, insurance included, and tell you plainly what needs to be settled before the notary.

Author

Hristiyan Markov

Hristiyan Markov

Legal Counsel

Solving every case requires in-depth analysis and a professional attitude.